The way to get this info is to look on their website...see below. Call 1-800-231-2222 to speak to them.|||That depends on what kind of ticket you bought if it is a non-refundable you can't cancel it but you can use it for later travel, if it is a regular ticket you can go to the bus station and get an 85% refund or if it is a fully refundable ticket (Usually cost more) just bring it in

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